Managed service providers (MSPs) are companies that remotely manage services for your business. Almost any variety of services can be remotely managed, from marketing to supply chain management.
Today, we’ll be discussing the benefits that a specific type of MSP offers – MSP for IT services. Did you know that in 99% of cases, the term “MSP” refers to managed IT services?
Let’s dive in and discover what MSPs can do for you:
MSPs Are Proactive
One of the biggest advantages to MSPs is that they are proactive. MSPs go beyond the break-fix model that’s common for SMBs without in-house IT services.
You may have had a number of unfortunate run-ins with the break-fix model yourself. Your network goes down – you call your ISP for support. Your POS system goes down – you call your provider for support.
Using the break-fix model usually ends up being penny-wise and pound foolish. Companies lose a lot of money when core IT infrastructure goes down. An MSP will constantly monitor your network, looking for weak points, potential upgrades, and a whole lot more.
Your MSP may also engage in monitoring your network – an added layer of security in a world filled with nefarious actors and ransomware. Instead of picking up the pieces after a cyber incident, a good MSP will help you prevent the incident from happening in the first place.
MSPs Keep Your Business Up-to-Date
Part of the proactive approach of MSPs is ensuring that your IT infrastructure is totally modernized – and kept up-to-date. That means your MSP will implement security and software updates as soon as possible – minimizing disruption to your business.
A good MSP will go beyond software and security updates, too. They are always looking for new software that might provide greater functionality or lower cost to your business. A good MSP will also actively search for new hardware to improve your network’s performance and security.
From there, an MSP can help you run a cost-benefit analysis to see whether or not upgrading your network is worth it.
And, of course, your MSP will always provide tech support when needed – you’ll never have to handle IT changes or security threats alone.
MSPs Offer Cloud Support
In the IT world, almost everything is moving to the cloud. That includes accounting software, office suites like Microsoft 365, storage, and a whole lot more.
The cloud offers numerous advantages over traditional, in-office services. You can access data from anywhere in the world, back up data automatically to secure off-site servers, and get updates automatically. Best of all, cloud computing is now incredibly secure when properly implemented, with security features like multi-factor authentication.
A great MSP will help you move existing services to the cloud and keep you up-to-date on the latest and best cloud technologies. They’ll also provide ongoing support for cloud-related IT issues and keep your network secure by bolstering cloud security where necessary.
MSPs Keep You Ahead of the Competition
The bottom line is this – an MSP will help you stay ahead of the curve on all things tech and IT. That means you don’t have to worry about whether or not you have the best network or the right software – your MSP will handle everything for you.
Are you looking for an MSP that offers Houston IT support? Get in touch with us.