Searching for reliable IT support in San Antonio? You’re in the right place. Whether you run a medical office, manufacturing plant, CPA firm, or small business, dependable tech support is vital. We evaluated local and regional MSPs based on response time, pricing, coverage, and industry know how. You’ll find proven providers here like Uprite, a standout for clear pricing, 24/7 support, and strong compliance. Read on to compare all seven, see who fits your needs, and get the IT help that makes sense for your business.
Evaluation Criteria
When comparing these providers, we looked at:
- SLAs & Response Time: How quickly they respond to issues (remote and on-site)
- Industry Expertise: Experience in key sectors like healthcare, finance, education, and manufacturing
- Local Presence: Based in San Antonio or Texas with on site support when needed
- Pricing Transparency: Clear pricing per user/month without hidden fees
- Service Scope: Range of services like helpdesk, patching, cybersecurity, cloud, compliance, vCIO
Ranked Profiles of the Top 7 MSPs in San Antonio
Below are the top 7 managed IT service providers in San Antonio, ranked and reviewed based on pricing, response time, support quality, and industry focus. Use these detailed profiles to find the best fit for your business.
1. Uprite IT Services
Uprite IT Services is a Texas based managed IT provider with offices in San Antonio and Houston. They deliver 24/7 remote helpdesk support and on site visits when needed under agreement. Known for transparent pricing ($128/user/month on a 3-year term), they offer specialized services in HIPAA, SOC 2, and industry compliance. Their clients appreciate predictable costs, quick response times (around 15 min remote, 4 hr on-site), and clear communication. Uprite works with small to mid sized businesses in healthcare, finance, manufacturing, non-profits, professional services and other fields requiring secure and stable IT solutions. People talk about the value they get with Uprite and the friendly team, as well as access to high quality IT that helps small businesses grow.
Pros:
- Transparent all inclusive plans starting at $128/user/month for fully managed IT (lower cost options for co-managed IT and remote only support)
- 24/7 helpdesk with fast remote response
- Strong HIPAA & SOC 2 compliance support
- Texas based team with on site availability
- 120 day satisfaction guarantee
- Rated highly across all review platforms
Cons:
- Additional licensing fees per user
- 3 year contract may not suit short term projects
- Not for break fix type of support
Ideal For:
SMBs in regulated sectors who want clear pricing, round-the-clock help, and local support.
2. IT GOAT
IT GOAT is a San Antonio MSP that focuses on managed IT, cloud consulting, and cybersecurity. With 13 verified reviews averaging 4.7 stars, clients applaud their responsiveness and ability to adapt to different business needs. They offer three fixed price support packages and are praised for speed and quality. While their billing model receives occasional feedback, overall they handle issues swiftly and effectively.
Pros:
- Fast issue resolution
- Flexible package options
- Strong cybersecurity focus
- Local team responsive to needs
Cons:
- Hourly billing model may incur variable costs
- Some billing clarity issues
- On-site visits may depend on scheduling
Ideal For:
Growing local businesses that need flexible, security focused support and prefer paying hourly or in package form.
3. TPx Communications
TPx Communications is a national managed IT firm also serving San Antonio. They combine IT support with unified communications, network security, and cloud services. With 72 verified reviews (4.3 stars), clients commend their responsive teams and value. TPx pricing ($100–$149/hour) covers everything from VoIP and cybersecurity to fully managed IT.
Pros:
- Offers IT and communications in one package
- Experienced with large-scale deployments
- Solid network and security services
- Value-driven pricing
Cons:
- Less personal than local firms
- Slower on-site response
- Hourly billing adds unpredictability
Ideal For:
Mid sized companies looking for full IT + communications support under one contract, without requiring frequent local visits.
4. Bit by Bit Computer Consultants
Bit by Bit is a San Antonio-based MSP offering managed IT, cybersecurity, and custom software services. With over 50 reviews averaging 4.9 stars, they’re noted for reliable communication, personalized service, and adapting to complex environments. Their hourly rate of $150–$199 reflects their ability to tackle technical challenges and custom IT projects.
Pros:
- Excellent client satisfaction
- Cybersecurity and custom solutions
- Skilled project handling
- Good remote and on-site balance
Cons:
- Higher starting cost
- May be too much for very small teams
- Hourly pricing isn’t budget-friendly
Ideal For:
Medium to large businesses needing custom development, robust security, and tailored managed services.
5. SecureTech
SecureTech is a small, San Antonio MSP offering hands-on managed IT and cybersecurity services. With six high-rated reviews (5 stars), they’re known for professionalism, quick response, and smooth support during transitions. SecureTech works well with small and growing businesses that want a local team to guide changes, ensure continuity, and provide efficient day-to-day IT support.
Pros:
- High client satisfaction
- Fast response times
- Strong during transitions and migrations
- Professional local team
Cons:
- Small team may limit availability
- Higher hourly cost
- Limited scalability for very large projects
Ideal For:
SMBs that need dependable, face-to-face support and friendly, hands-on service.
6. 7tech
7tech is a San Antonio MSP specializing in cybersecurity, managed IT, and cloud consultancy. With six reviews and a 4.9 rating, they’re praised for dependable communication and a personal touch. Their work is security-centered, with an hourly rate between $100–$149. Though smaller in scale, they work closely with clients and offer solid project management. Their strong client relationships make them ideal for companies seeking reliable, security-driven IT care from a tight-knit team.
Pros:
- Strong security expertise
- Excellent client care
- Reliable communication
- Personalized service
Cons:
- Limited service range
- Smaller support team
- Hourly billing may add up
Ideal For:
Small businesses needing focused security support with hands-on communication and service.
7. Vector Choice
Vector Choice focuses on managed IT, cybersecurity, and cloud solutions with a clear emphasis on compliance. With one verified review rating 4.5, clients note reliable project management and strong policy implementation. Pricing is $150–$199/hour and they serve mid-sized organizations that require structured, secure, and regulated IT support.
Pros:
- Solid compliance implementation
- Good project management
- Reliable and consistent follow-ups
- Strong security policies
Cons:
- Limited client feedback
- Higher cost per hour
- Less service variety compared to full-stack MSPs
Ideal For:
Regulated businesses needing structured IT with compliance, security, and reliable project oversight.
Comparison Table
| Provider | Response Time | On-site Support | Pricing | Industries | Compliance | Support Hours |
| Uprite | 5 min,
4 hr on-site |
Yes (by agreement) | $128/user | Healthcare, Professional Services, Manufacturing, Oil & Energy, Non-Profits, SMBs, Mid-Market | HIPAA, SOC 2, and more | 24/7 |
| IT GOAT | 15–30 min | Yes | $100–$149/hr | IT, Cloud, Cybersecurity | Moderate | 24/7 |
| TPx | 30 min – 1 hr | Limited | $100–$149/hr | Unified Comms, IT | Yes | 24/7 |
| Bit by Bit | 30 min | Yes | $150–$199/hr | Custom Dev, Cybersecurity | Strong | 24/7 |
| SecureTech | 15–20 min | Yes | $150–$199/hr | SMBs | Yes | Business Hours |
| 7tech | 20–30 min | Yes | $100–$149/hr | Cybersecurity | Yes | Business Hours |
| Vector Choice | 30 min – 1 hr | Yes | $150–$199/hr | Compliance, Security | Yes | Business Hours |
How to Choose the Right MSP
- Match scale: Smaller teams may prefer hourly based models; growing businesses may need fixed pricing and larger support.
- Check compliance: For industries like healthcare or finance, choose HIPAA, SOC 2, or CMMC experts.
- Support needs: Do you need after-hours coverage? Go for providers with 24/7 helpdesk.
- Remote vs on-site: If most issues are digital, remote works. But if you have hardware needs, a local team is key.
- Budget clarity: Fixed rates are easier to plan. Understand any extra fees.
- Track record: Ask for client references, reviews, and documented onboarding steps.
Frequently Asked Questions (FAQs)
What should I look for in an IT support provider in San Antonio?
Look for providers with local presence, fast response SLAs, proven industry experience (e.g., healthcare, finance), and transparent pricing. Ideally, choose a provider that offers 24/7 support and compliance expertise (HIPAA, SOC 2, etc.).
How much does managed IT support cost in San Antonio?
On average, managed IT support ranges from $100–$175 per user per month. Uprite, for example, offers pricing starting at $128/user/month on a 3-year agreement in San Antonio. Licensing may cost an extra $30–$40/user. Security add ons may be extra as well.
Are there IT providers in San Antonio that specialize in healthcare or finance?
Yes. Several MSPs in San Antonio offer specialized support for regulated industries like healthcare, finance, and manufacturing. Uprite, for instance, has an UpriteMed℠ offering just for healthcare. They support HIPAA, SOC 2, and other compliance frameworks. They offer an offering for financial services firms that has compliance as well.
Do I need on-site IT support, or is it remote enough?
Most businesses do well with remote first IT support, especially if the provider offers fast SLAs and clear escalation paths. However, if your business requires hardware handling, legacy infrastructure, or secure compliance needs, on site services may be essential.
Can I switch from my current IT provider without major downtime?
Yes, top providers like Uprite offer transition services designed to minimize downtime. Look for MSPs with a documented onboarding process, IT asset inventory checklist, and proactive switch-over plan.
Which San Antonio IT provider offers the best value?
“Best value” depends on your needs, but Uprite stands out for predictable pricing, local support, a 120-day satisfaction guarantee, and deep industry compliance expertise especially for small to mid-sized businesses. They are known for providing a lot of value to their clients for the price.
Conclusion
Selecting an IT provider in San Antonio isn’t just about the price, it’s about reliability, industry fit, and clear support. All seven providers here offer strong services, but Uprite IT Services delivers a winning mix: fixed monthly pricing, 24/7 American-based helpdesk, quick remote/on-site response, and deep experience in compliance for healthcare, finance, and manufacturing. If your business needs consistent, transparent IT with no surprises, Uprite IT Services is a smart choice. Need help choosing? Reach out to Uprite for a free quote tailored to San Antonio businesses and start focusing on your work while your tech stays safe and running.
Stephen Sweeney, CEO of of Uprite.com, with 20+ years of experience brings tech and creativity together to make cybersecurity simple and IT support seamless. He’s on a mission to help businesses stay secure and ahead of the game!