FAQ

Managed Services

These are some of the main service types:

  1. Hardware & Software
  2. Network infrastructure
  3. Mobile device management
  4. Cloud computing
  5. Cybersecurity

Managed IT service providers act as technology consultants to their clients in the field of IT implementation instead of being an on-demand service provider.

Networks and servers, software and technology, infrastructure, data backup systems, and overall network security.

Managed IT services allow organizations to focus on core projects and strategic initiatives instead of day-to-day operations.

With an outsourcing service you pick specific services and ask an external company to help address specific business needs. A managed service provider offers a comprehensive range of technology services within one or many technology domains.

Cloud Computing

It’s the delivery of computing services over the internet (“the cloud”) – including server storage, databases, networking, software, analytics, and intelligence – to offer faster innovation with flexible resources.

Cloud computing offers on-demand availability of computing system resources, without direct active management by the user.

This reduces operating costs on system upgrades. New hardware and software may be included in your contract and you no longer need to pay wages for expert staff.

  1. Infrastructure as a service: (Define)
  2. Platform as a service: (Define)
  3. Software as a service: (Define)

VoIP

Voice over Internet Protocol (VoIP) is a technology that allows you to make voice calls using a broadband internet connection instead of a regular phone line.

A VoIP system works by taking your analogue voice signals and converting them into digital signals. Then sending them as data over your broadband line. It’s a lot cheaper than using normal phone lines.

VoIP solutions tend to offer greater functionality than landlines by allowing users to host video calls and transmit multimedia messages, with add-on features like voicemails, call analytics, and anonymous call rejection.

These are some VoIP types:

  1. Residential VoIP services
  2. Device-based VoIP Services
  3. Software-based VoIP Services
  4. Mobile VoIP services
  5. Business VoIP services

These are some advantages:

  1. Lower costs
  2. Increased accessibility
  3. Complete portability
  4. Higher scalability
  5. Clear voice quality
  6. Support for multitasking

Low cost per call. A VoIP telephone system uses internet protocol to make the call, instead of using telephone lines, so all the communication data is turned into packets and sent over the IP network, lowering the cost.

Data backup and recovery

Backup describes the process of creating and storing copies of data that can be used to protect the organization against data loss. Recovery from a backup typically involves restoring the data to the original location or an alternative location. If your data has been corrupted, lost, or deleted, a data recovery service may be able to help you get it back.

Data recovery can take 48 hours in most cases, but it may also take longer. Drives needing hardware recovery generally take up to 7 to 10 days.

These are the top benefits of data backup:

  1. Quick access to files
  2. Protection against power failures
  3. Added anti-virus protection
  4. Safeguard against failed hard drives
  5. Recovery if the operating system fails

Microsoft 365

Office 365, because you can enjoy an array of cloud and AI-based features in addition to the classic office apps like Excel, Word, and PowerPoint available in Office 2019. And you can easily access your files from any device, due to its secure cloud storage. The

improved communication and automatic updates are some other advantages of Office 365.

  • Word
  • Excel
  • PowerPoint
  • Outlook
  • Publisher
  • Access
  • Teams
  • OneDrive

At OneSource, we provide a comprehensive office 365 package to our customers, including data backup and recovery, cloud computing, or any customized additions that your business might need, along with a supportive service that you can rely on.

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