Managed IT Services

The definition of an MSP is a provider who delivers services such as a help desk, network, application, infrastructure, and security support to a company that may or may not have an internal IT resource. MSPs are partners to companies that need experts in the diverse areas of information technology.

Most Managed Services Providers offer similar services such as a help desk, projects, technical planning, forecasting, and consultation. MSPs will also vet emerging software and hardware technologies prior to live deployment.

Fully managed IT services provide a wide range of services to support your company’s unique technology needs.

An MSP makes IT easy. The information technology arena is vast, with specialized areas such as security, help desk, and network technologies. Companies typically do not have a budget wide enough to hire competent individuals for each of these disciplines. This is where we come in. MSPs partner with companies, serving them with technicians specializing in every technical discipline.

Managed IT provides a comprehensive IT approach. Technicians are part of the equation, and the management tools and security suites are the other. We discuss changes in IT support with vendors daily to ensure we meet our clients’ needs. We analyze the benefits and determine if it fits in our support portfolio. If it does, the technician is expertly trained on the product prior to deployment.

Managed IT services help businesses by providing cost-effective, specialized support for a company’s IT infrastructure.

Azure is a managed service providing solutions in server infrastructure, bundled Microsoft products, and virtual desktop environments. Many MSPs utilize these services which ultimately reduce a company’s IT budget.

We provide:

• Responsive 24/7 Local Support
• Hardware & Software
• Network Infrastructure
• Mobile Device Management
• Cloud Computing
• Cybersecurity

A support issue is triaged within 10 minutes and assigned to a technician. 

Yes, we have performed many successful email migrations to Microsoft Exchange Online from Google Mail and local Microsoft Exchange.

Yes, we have a team of high-level technicians who perform infrastructure projects such as email migrations, OneDrive / SharePoint migrations, server / network infrastructure refreshes, cloud server migrations to private clouds and Azure, cybersecurity remediation, and more.

Yes, we have agreements with hardware vendors including Dell, Microsoft, Lenovo, and HP for desktops and laptops.  Our technology standards include hardware for firewalls, switches, wireless access points, network storage, and more.

Yes, we are a Microsoft Silver Partner and resell all Microsoft subscriptions and licenses. All Microsoft subscriptions are included as lines item on the managed services monthly invoice.