Your Technology Shouldn’t Be a Never-Ending Source of Frustration
When it comes to technical support, it’s about more than the services you’re signing up for – it’s about the way those services are offered.
Technology is disrupting virtually all industries with its HUGE potential to enable innovation, greater customer experiences, and exponential growth in the marketplace. But it’s not always sunshine and rainbows, right?
Blockbuster is a great example of what happens when you fail to innovate. Netflix approached their former CEO back in 2000 for a chance to buy in at $50 million, but they felt the world of online streaming was a small niche business and passed it up.
Well, that small niche business turned out to be an incredibly profitable business model. But what about if you WANT to leverage technology to innovate – but it’s not working out for you?
Uprite’s 3-Step Managed IT Services Process
Take a look at our 3-step process to see what we mean:
- Assess & Roadmap
We’ve taken the best practices from all of our experience working with a range of clients and put together an industry-standard guide. This means our clients have solid foundations incorporating sound cybersecurity principles, policies, procedures, and proven standards to build upon. Before we even get started, we’re completing a high-level assessment to figure out what doesn’t meet our standards and taking note so we can remediate those issues right away.
- Onboarding & Alignment
We’ve onboarded many businesses, and drawing from this experience, you become the beneficiary of a comprehensive onboarding procedure that includes infrastructure documentation, as well as proven solutions and industry best practices. We provision everything in our systems and work proactively to prevent issues, plan ahead, and communicate with you every step of the way.
- Operate & Adapt
Finally, we implement your information technology solutions roadmap, which covers reducing risk exposure, project timelines, budget approvals, and continuous reassessments against new industry standards, solutions, and changes. We’ve built a lot of processes and automation into our service – meaning you can rest assured knowing we’ll triage issues and get them into the right hands properly, stay on top of industry trends, and meet our SLAs every single time.
We don’t simply implement a few solutions and keep an eye out, we work alongside you to help you stay innovative and cutting-edge.
Because THAT is how hiring a technology support company should be. You don’t want to deal with malware infections, slow performing systems, frustrated staff members, and feeling like you’re paying for the bare minimum. No… You want to feel like you’re gaining a competitive edge because you’ve invested in the best of the best.
All you need is the right technology support company – one with a proven 3-step process backing them up – to help you get there.
- Schedule a consultation with no obligations or commitments
- We’ll get our 3-step process started
- You’ll use technology to your advantage instead of stressing about it
Let’s get started.
Getting Satisfaction From Your IT Company?
Maybe you’re struggling with:
- Unexpected downtime or issues that are incredibly frustrating for staff members
- Constant worry and fear about not being secure or compliant
- Lack of responsive support from the technology support company you’re paying
There’s a TON of reasons why you might not be innovating the way you want to, but more often than not, it comes down to a lack of guidance. Regardless, you’re not getting the results you want and you’re ready for a change.
Look, let’s be real. A lot of technical support providers offer very similar services. So why do some organizations get incredible, predictable results from outsourcing while others – not so much? We’re talking about those organizations that seem way ahead of the game
- They’re constantly keeping their customers engaged and interested
- They’re adapting and remaining ahead of disruption in the marketplace
- They’re developing and launching new business models ahead of the game
Well, it’s all about the way their technology support provider offers the services they provide – the processes and procedures behind their services.