Uprite IT Services

Here’s Why VoIP Is the Right Choice for Your Small Business

Dialing VoIP phone keypad
October 26, 2021

Every time you miss a call, it can cost your business clients and sales opportunities. As a small business, you might not have the capital to hire a full-time receptionist. Is there another solution that is more affordable but just as efficient?

In today’s digital world, where flexibility and mobility are priorities, more businesses are switching to VoIP than ever before.

Are you wondering if your business is the right size for VoIP? You will be happy to discover that VoIP is a scalable solution for businesses of all sizes. VoIP, or Voice over Internet Protocol, is a cloud-based phone system that lets you make and receive calls from all devices.

So, why is VoIP beneficial for small businesses? Keep reading to find out:

VoIP Grows With You

Dialing VoIP phone keypad

VoIP is an ideal solution for your small or midsize business because it is scalable. With VoIP, you have the freedom of adding new phone lines or removing existing ones whenever necessary. VoIP eliminates the excessive and costly hardware and wiring that come with traditional phone lines.

VoIP Cuts Costs

By growing with you, VoIP phone systems cut costs. Know what you are paying for with VoIP. Say goodbye to surprise bills, expensive and antiquated Public Switched Telephone Network (PSTN) lines, hardware maintenance costs, and long-distance calling fees. VoIP empowers your business by only having you pay for what you think is essential.

In addition, you have access to unlimited international calls across the U.S. and Canada. You can say goodbye to those long-distance fees. No matter where your employees or clients are, you can stay connected with a VoIP phone system.

The cost of hiring a receptionist can be steep for a small business. Save on expenses with an affordable and scalable VoIP phone system.

VoIP Improves Customer Service

Missed calls are costly for a business. They might cost you an important sale or decrease the quality of your client relationships. By switching to a VoIP phone system, you can improve the quality of your customer service.

Our managed VoIP service offers a host of advanced features to enrich your customer experience. Small and midsize businesses can stay a cut above by integrating the new, professional features of a modern cloud phone system. Below are only a few helpful features that our extensive managed VoIP service provides:

  • Digital Receptionist / Auto Attendant
  • Website Chat Integration
  • Call Ques
  • Simultaneous Ring
  • Call Backs
  • Call Recording

It’s Ideal for Remote Work

These days, it’s not uncommon for small businesses to have remote employees. With VoIP, you can take your phone system anywhere. Employees can stay connected from wherever they are, so you’ll never miss an important call from a client. Your employees can even set their statuses, so others will know when they’re available. VoIP services make it easy to stay in touch from anywhere.

Save Important Calls

With the call recording feature, every member of your team can know what happened during calls. VoIP quality is higher than what a traditional business phone system provides. When call quality is clear, communication is clear – so you can understand every word spoken during a call.

Recordings save to the cloud, eliminating your need to pay for expensive storage capacity. Passing along messages to other employees is easy; you can convert saved calls to audio files and attach them to emails or messages.

Here at Uprite, our IT experts know that VoIP is the perfect telephony solution for small and midsize businesses. A VoIP system makes it easier to stay connected, respond to customers, and save money.

Ready to make the switch to VoIP? Uprite Services is an IT and VoIP provider for Houston and San Antonio. We specialize in secure IT solutions to streamline your business. Call us today at 866-503-1934.

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