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Managed IT Services Provider
Managed IT Services Built for Businesses That Can’t Afford IT Mistakes
Future-proof IT Solutions
Proactive IT Management
Responsive IT Support
Advanced Cybersecurity
Managed IT Services for Businesses Tired of Reactive IT
Most businesses don’t wake up one day and decide they need managed IT services.
They get there after something breaks.
An outage. A security scare. A failed audit. A key employee leaving.
That’s usually when they realize their IT setup is reactive, undocumented, and fragile.
Managed IT services exist to prevent that but only when they’re delivered with structure, accountability, and clear ownership. That’s what we provide.
What Managed IT Services Actually Mean (Beyond the Marketing)
At its core, managed IT services mean outsourcing responsibility, not just tasks.
Instead of calling for help when something breaks, you have a dedicated team that:
- Monitors your systems continuously
- Maintains them proactively
- Secures them intentionally
- Supports your users consistently
The goal isn’t fewer tickets.
The goal is fewer problems.
That requires standards, documentation, and ongoing oversight not just a help desk
Uprite Services Is Recognized For Creating Positive Impact For Businesses Throughout Texas
What’s Included in Our Managed IT Services
Day-to-Day User Support
Your team needs fast, competent help when technology gets in the way of work. We provide responsive support for common issues like access problems, software errors, email disruptions, and device trouble. Issues are handled through a structured ticketing system with clear escalation paths when problems are complex.
Backup and Disaster Recovery
Data loss is rarely caused by a single event. It’s usually the result of poor planning. We implement automated backups, verify that they work, and design recovery plans that align with how your business actually operates.
Backups that aren’t tested aren’t backups.
Proactive Monitoring and Maintenance
We don’t wait for systems to fail. Servers, workstations, and network devices are monitored continuously to catch issues early. Patches, updates, and maintenance tasks are handled on a schedule designed to reduce downtime and security exposure.
This is where managed IT services create real value quietly preventing problems you never have to think about.
Security Foundations
Security isn’t one tool. It’s a baseline of controls working together. Our managed IT services include foundational security measures such as endpoint protection, email filtering, patching, and access controls. These are not optional add-ons. They’re table stakes for modern businesses.
Cloud and Microsoft 365 Management
Email, collaboration tools, and cloud platforms are often critical and frequently misconfigured. We manage user access, security settings, and ongoing support for Microsoft 365 and related cloud services to keep data protected and users productive.
Managed IT Pricing: What Businesses Should Expect
Managed IT services are typically billed monthly and scale with the size and complexity of your environment.
Pricing is influenced by:
- Number of users and devices
- Security and compliance requirements
- Industry risk
- Condition of existing systems
Simple environments cost less. Regulated or complex environments cost more. That’s reality.
We don’t believe in hiding pricing behind buzzwords. After reviewing your environment, we’ll explain the cost and the reasoning behind it.
Managed IT vs Other IT Models
Break/fix IT works when technology isn’t critical until it is. In-house IT offers control but comes with high fixed costs and limited coverage. Managed IT sits between those models, providing predictable costs, shared responsibility, and access to a broader skill set.
The right choice depends on your business stage and risk tolerance. We’ll tell you honestly if managed IT isn’t the best fit.
Is Managed IT the Right Fit for Your Business?
Managed IT services tend to work best for businesses that:
- Depend on technology to operate
- Need stronger security and consistency
- Want predictable IT costs
- Don’t want IT issues consuming leadership time
They’re not a good fit for businesses that only need occasional help or resist standardization.
Fit matters more than features.
HOW WE DO IT
Step 1
Consult with a Business IT Expert
Step 2
Custom Roadmap for Secure and Reliable IT
Our techs perform a thorough technology assessment of your business to create your custom Business Technology Roadmap, a plan designed to align your business's technology with Uprite’s standards and best practices. Your Uprite roadmap ensures system availability, reliability, and secure systems and information, leaving no room for surprises.
Step 3
Smooth Transition with No Surprises
Your workday just got easier, thanks to Uprite's proactive, responsive, and secure support. Uprite's comprehensive onboarding process provides a seamless transition of support without business interruption. We provide user training for your employees, educating them on security and technology best practices. Following your roadmap, Uprite is proactive, working together with you and your team to steadily improve your infrastructure.
Service Highlights
Whether you’re currently in the midst of some serious growth or you’re looking to grow in the next few years, technology services will play an integral role in the expansion of your business.
Easy Onboarding
Free User Training
Business Technology Roadmap
24/7 Local IT Support
24/7 Monitoring & Alerting
Patch Management
Next-Gen Endpoint Protection
Email Security
Managed Perimeter Protection
The Uprite Guarantee
Reliable. Transparent. Committed to You.
120-Day Satisfaction Guarantee
If you're not satisfied within 120 days, you may get out of your contract.
Locked-In Pricing for 12 Months
Your service rate is guaranteed not to increase during your first year.
No Surprise Fees - Ever
No hidden charges. No unexpected invoices. Complete billing transparency.
Emergency Support Guarantee
Get critical issues resolved fast, emergency support is always available.
How Much Should You Pay For Managed IT Services?
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Managed IT Services FAQ
The definition of an MSP is a provider who delivers services such as a help desk, network, application, infrastructure, and security support to a company that may or may not have an internal IT resource. MSPs are partners to companies that need experts in the diverse areas of information technology.
Most Managed Services Providers offer similar services such as a help desk, projects, technical planning, forecasting, and consultation. MSPs will also vet emerging software and hardware technologies prior to live deployment.
Fully managed IT services provide a wide range of services to support your company’s unique technology needs.
An MSP makes IT easy. The information technology arena is vast, with specialized areas such as security, help desk, and network technologies. Companies typically do not have a budget wide enough to hire competent individuals for each of these disciplines. This is where we come in. MSPs partner with companies, serving them with technicians specializing in every technical discipline.
Managed IT provides a comprehensive IT approach. Technicians are part of the equation, and the management tools and security suites are the other. We discuss changes in IT support with vendors daily to ensure we meet our clients’ needs. We analyze the benefits and determine if it fits in our support portfolio. If it does, the technician is expertly trained on the product prior to deployment.
Managed IT services help businesses by providing cost-effective, specialized support for a company’s IT infrastructure.
Azure is a managed service providing solutions in server infrastructure, bundled Microsoft products, and virtual desktop environments. Many MSPs utilize these services which ultimately reduce a company’s IT budget.
We provide:
- Responsive 24/7 Local Support
- Hardware & Software
- Network Infrastructure
- Mobile Device Management
- Cloud Computing
- Cybersecurity
A support issue is triaged within 10 minutes and assigned to a technician.
Yes, we have performed many successful email migrations to Microsoft Exchange Online from Google Mail and local Microsoft Exchange.
Yes, we have a team of high-level technicians who perform infrastructure projects such as email migrations, OneDrive / SharePoint migrations, server / network infrastructure refreshes, cloud server migrations to private clouds and Azure, cybersecurity remediation, and more.
Yes, we have agreements with hardware vendors including Dell, Microsoft, Lenovo, and HP for desktops and laptops. Our technology standards include hardware for firewalls, switches, wireless access points, network storage, and more.
Yes, we are a Microsoft Silver Partner and resell all Microsoft subscriptions and licenses. All Microsoft subscriptions are included as lines item on the managed services monthly invoice.
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